me&u restaurant app and systems integration
THE CHALLENGE
me&u is a revolutionary, disruptive restaurant-based food and beverage ordering and payment app and service. It is the brainchild of Stevan Premutico, the creator of Dimmi, the global restaurant booking service.THE SOLUTION
Having successfully tested the concept and logistics within a small group of ‘friendly’ restaurants, it is currently rolling out to a large number of high-profile Sydney restaurants before a nationwide expansion over the next few months. It is the brainchild of Stevan Premutico, the creator of Dimmi (the global restaurant booking service).
PING delivered from scratch, the IA, UX, design, and ReactJS-based Cordova mobile solution along with the complex back-end integration with the collection of POS systems used across different restaurant groups (each with their own unique requirements) that enables instant online payments. We have also coordinated, tested and installed both a Bluetooth Low Energy (BLE) and NFC-based locational tap-and-log-in table beacon system that identifies users and enables them to join a table, place an order, change an order and pay from their mobile phone.
https://www.meandu.com
eCommerce
As detailed above, me&u is a revolutionary and disruptive restaurant-based food and beverage ordering and payment app and service.
A key piece of the puzzle for this ground-breaking business model and supporting app was creating the ability for users to pay through the app too.
The eCommerce solution was set-up to capture tokenised credit cards for guests who had signed up for the app and tapped into a table at a supporting restaurant or hotel. Credit card details were held by our trusted payment gateway provider, Stripe. Billing was then implemented either by individual or through one person who was paying on behalf of the whole table; split bills were a key facet of the me&u model – and one of the many reason the app has had such a massive uptake across restaurants and bars in Australia, particularly since lock-down and social distancing measures were introduced because of the pandemic.
SERVICES PROVIDED
- IA, UX, design, and PWA build
- Instant online payments
- Back-end POS integration
- NFC-based locational
- Tap-and-log-in table beacon
IDENTIFIES USERS & ENABLES THEM TO:
- Join a table
- Place an order
- Change an order
- Pay from their mobile phone
- Split bills