PRIVACY POLICY
As an ISO 27001 certified organisation, PING Works is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the PING Works website and governs data collection and usage. By using the PING Works website, you consent to the data practices described in this statement.
COLLECTION OF YOUR PERSONAL INFORMATION
PING Works only collects personally identifiable information (PII) that has been submitted voluntarily via our Contact Us form, such as your name, e-mail address, query subject and any verbatim message. PING Works also collects anonymous demographic information, which is not unique to you, such as your preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by PING Works. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by PING Works for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PING Works website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PING Works public forums or blogs, this information may be collected and used by others.
PING Works encourages you to review the privacy statements of websites you choose to link to from PING Works so that you can understand how those websites collect, use and share your information. PING Works is not responsible for the privacy statements or other content on websites outside of the PING Works website.
USE OF YOUR PERSONAL INFORMATION
PING Works only collects and uses your personal information to deliver the services you have requested via the website. PING Works may also use your personally identifiable information (PII) to inform you of other products or services available from PING Works and its affiliates.
PII will only be collected by fair and lawful means for specific purpose(s) e.g. to respond to client enquiries, to provide clients with contracted services and products, or to provide clients with service and product information.
PII will only be used for the purpose(s) for which it was collected and will be kept in a form that permits identification for no longer than is necessary for that purpose
All PII will be classified as ‘Confidential’ and managed accordingly.
PING will only disclose PII to external parties to the extent necessary to fulfil the services mentioned above, or when compelled to do so by law. We will take all necessary precautions to ensure that any requests for disclosure are legitimate and properly authorised.
Where practicable, PING will advise the subject of the PII of the purpose of this collection and any third parties to whom it may be disclosed.
PING will establish, document, implement, and verify procedures for the collection, handling, maintenance, and use of PII.
To the degree possible, PING will check that any PII collected, used, or disclosed is accurate and up to date.
PING Works may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
PING Works does not sell, rent or lease its customer lists to third parties.
PING Works keeps track of the pages our customers visit within the PING Works website, in order to determine which PING Works services are the most popular. This data is used to deliver customised content within PING Works to customers whose behaviour indicates that they are interested in a particular subject area (content personalisation).
PING Works will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PING Works or the site; (b) protect and defend the rights or property of PING Works; and, (c) act under exigent circumstances to protect the personal safety of users of PING Works, or the public.
USE OF COOKIES
The PING Works website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise PING Works pages, or register with PING Works site or services, a cookie helps PING Works to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the PING Works website, the information you previously provided can be retrieved, so you can easily use the PING Works features that you customised.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PING Works website.
SECURITY OF YOUR PERSONAL INFORMATION
PING Works secures your personal information from unauthorised access, use or disclosure. PING Works secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.
CHANGES TO THIS STATEMENT
PING Works will occasionally update this Privacy Statement to reflect company and customer feedback. PING Works encourages you to periodically review this Statement to be informed of how PING Works is protecting your information.