Innovation with PING
Innovation isn’t about chasing trends - it’s about creating practical, effective solutions that solve challenges and drive positive change.
Whether it’s a large-scale website, a complex integration, or a smart digital experience that connects the right people with the right content, our focus is on delivering results. Our clients don’t just need new technology - they need the right technology, built by people who understand their world.
Innovation that works
Our work is driven by more than just technology - we focus on business outcomes, user needs, and long-term scalability:
- Proven expertise: We work with leaders across a range of industries including IT, marketing, enterprise, and government to deliver results that matter.
- Deep technical capability: From CMS-driven platforms to mobile applications, we architect solutions that stand the test of time.
- Scalable solutions: We build for the future, ensuring digital experiences grow alongside business needs.
Innovation in action
Experience Gold Coast: A smarter tourism platform
Experience Gold Coast had a clear vision: create a website that showcases the region’s attractions while making it easier for visitors to plan and book their stay. But delivering on that goal required more than just a well-designed site - it needed an innovative digital framework capable of handling diverse traveller needs, complex integrations, dynamic content, and high traffic demand.
PING designed and built a multi-award-winning solution that delivered:
- A mobile-first, user-focused design: With 70% of traffic coming from mobile devices, we took a mobile-first approach to UX and UI, ensuring seamless navigation and faster load times.
- Smart content architecture: The site’s structure was built around how real users search for and engage with content, allowing them to find relevant information faster.
- Seamless third-party integrations: From ATDW listings to Simpleview and Everi Event Aggregator, we ensured essential APIs and data feeds work effortlessly, keeping content accurate and up to date.
- Significant growth in engagement: The results speak for themselves: a 400% increase in the core KPI of leads to industry, 80% boost in conversions, and a 61% rise in user sessions.
me&u: Reinventing the Hospitality Experience
The hospitality industry is evolving rapidly, and me&u is at the forefront of that change. As a smart ordering and payment platform, me&u needed a smart solution that connected restaurant guests with staff, enabled instant payments, and worked across multiple POS systems.
PING built a custom solution from the ground up, handling everything from UX and design to complex integrations:
- A robust, adaptable architecture: Designed to handle high-volume transactions across different restaurant groups with unique requirements.
- Frictionless payments & POS integration: We developed a ReactJS-based Cordova mobile solution that works with various POS systems, allowing instant, secure transactions.
- Cutting-edge table beacon technology: Our Bluetooth Low Energy (BLE) and NFC-enabled system enables users to join a table, place orders, and pay directly from their phone—without waiting for staff.
From an initial test phase in a handful of restaurants to a national (and now international) rollout, this project proves how smart technology can transform customer experiences and operational efficiency at scale.
At PING, innovation means practical, smart, and built for the future. If you're looking for a partner that can turn business challenges into innovative digital solutions that deliver real results, let’s talk.