Managed Services & Hosting
Brands and businesses face significant challenges in scaling and managing their Information Technology infrastructure. It is also difficult to maintain an experienced team that can manage these environments. PING provides on-going managed services that can be much more cost effective, whilst utilising best-in-class tool sets, hardware, software, and even niche technology experts.
PING provides these managed services for a number of platforms including:
- Microsoft Azure
- Amazon Web Services (AWS)
- Verizon Terremark (Enterprise Cloud)
- Macquarie Telecom Virtual Data Centre
APPLICATION MANAGEMENT
We have deep technical expertise in configuration and management across a wide range of products. We provide full end-to-end managed solutions for the following technologies:
- Windows and Windows HA clusters
- Cloud-delivered Windows desktop applications e.g., Microsoft Dynamics, MYOB, Office 365
- Microsoft SQL Server and Always On high availability
- Web applications, including ASP.NET and PHP
- Microsoft Exchange
- Microsoft SharePoint
- Public-facing and internal DNS
- Active Directory and Domain management
- Federated Active Directory and SSO solutions
- Site-to-site and point-to-site VPN solutions
SCOPE OF SERVICE
Our standard fully managed service includes the hosting of websites / applications and their supporting services, along with database maintenance that includes:
- Data and log file management
- Index and other routine maintenance
- Backup
- Patching and updates as applicable
- Job monitoring
- Profiling to ensure optimum performance
Our web server maintenance includes:
- IIS log management
- Backup
- Patching and updates as applicable
Our application maintenance service provides the necessary backup and patching / update services, along with application enhancements, as part of an on-going pre-defined improvement program.